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GENERAL FAQ

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  • GENERAL FAQ
    GENERAL FAQ
    • COVID-19 Updates
    • GENERAL FAQ
    • WARRANTY FAQ
GENERAL FAQ

GENERAL FAQ

COVID-19 updates


Nissan Cares for Your Safety & Convenience

Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at Nissan. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees.


COVID-19 FAQs related to services, showrooms, and sales

Are your showrooms open?

Yes our showrooms are operating Saturday to Thursday from 08:00 AM - 04:00 PM

Can I still service my vehicle at your centres?

We are pleased to inform you that all our Service Centers & Genuine Parts Outlets will be operating Saturday to Thursday from 07:00 AM to 04:00 PM.

You can book a service appointment through our website or by contacting our customer care center: 1 804 888.

Can I still purchase a vehicle these days? Are you able to deliver my vehicle safely?

At the moment vehicle purchases can be done through visiting our showroom.

Please note that we are strictly adhering to the health and safety directives implemented by the Kuwait Ministry of Health and have so far taken necessary measures to protect all internal and external stakeholders against contamination.


OUR SHOWROOM SAFETY MEASURES

2 METERS DISTANCE

BETWEEN US

2 METERS DISTANCE

BETWEEN US

2 METERS DISTANCE

BETWEEN US

ALL EMPLOYEES

WITH FACE MASKS

ALL EMPLOYEES

WITH FACE MASKS

ALL EMPLOYEES

WITH FACE MASKS

ALL EMPLOYEES

WITH GLOVES

ALL EMPLOYEES

WITH GLOVES

ALL EMPLOYEES

WITH GLOVES

DAILY TEMPERATURE

CHECK FOR EMPLOYEES

AND CUSTOMERS

DAILY TEMPERATURE

CHECK FOR EMPLOYEES

AND CUSTOMERS

DAILY TEMPERATURE

CHECK FOR EMPLOYEES

AND CUSTOMERS

HAND SANITIZERS

IN EVERY CORNER

HAND SANITIZERS

IN EVERY CORNER

HAND SANITIZERS

IN EVERY CORNER

DISINFECTING

CARS’ EXTERIOR

& INTERIOR

DISINFECTING

CARS’ EXTERIOR

& INTERIOR

DISINFECTING

CARS’ EXTERIOR

& INTERIOR

In addition to all this:

- Disinfection of all areas across all our properties including the implementation of additional hygiene and cleaning trainings for our housekeeping teams;

- We are using state-of-the-art air purication and Ultra-Mist Fumigation technology to disinfect all customer vehicles. Note that this service will be offered free of charge to our sales customers during vehicle handover.

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